Terms

Terms of Service

Last updated: May 2026. Plain-language terms — we don't hide anything important in fine print.

1. The basics

By using Primova, you agree to these terms. If you don’t agree, please don’t use the service.

2. Your content stays yours

Files you process — and anything they produce — belong to you. Primova claims no ownership, license, or right over your output. Use it commercially, personally, or however you like.

3. Acceptable use

You agree not to use the tools to:

  • Process content you don’t have the legal right to.
  • Generate or distribute illegal, infringing, or abusive content.
  • Attempt to overload, attack, or reverse-engineer the service in ways that disrupt other users.
  • Scrape the site or APIs beyond reasonable rate limits.

4. Service availability

We make the service available on a best-effort basis. We do not guarantee uptime, accuracy, or availability of any particular tool at any specific time. We reserve the right to add, remove, or modify tools at our discretion.

5. Free tier and paid plans

The free tier may have limits (file size, batch count, rate limits). Paid plans, when offered, will have their pricing and terms shown at checkout. Subscriptions renew automatically unless cancelled. Refunds are evaluated case-by-case within 14 days of purchase.

6. Liability

Primova is provided “as is”. We’re not liable for indirect, consequential, or incidental damages arising from your use of the tools. Our maximum liability in any case is capped at $100 USD.

7. Changes to these terms

We may update these terms occasionally. Material changes will be announced via the changelog and, if you have an account, via email. Continued use after a change constitutes acceptance.

8. Contact

Questions about these terms? Email hello@primova.app.